FCF off-line - and back-AGAIN

Off topic chat about anything you like. Doesn't have to be about XMs (though they will inevitibly come up!). You can even discuss non-Citroens :o in here!
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xantia_v6
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Location: Christchurch, New Zealand or Beaune, France

FCF off-line - and back-AGAIN

Post by xantia_v6 » Sun Oct 08, 2017 6:26 am

The frenchcarforum server went offline overnight.

There was a major outage at our hosting company last night.
At around midnight the hardware node that hosts our forum (and many other web-servers) suffered a failure (software only I believe) that needed a hard reset to recover. The recovery was delayed for about 2 hours because there were some problems with the disk file system.

Unfortunately after the support team thought that they had brought everything back up, they missed our VPS, and it was totally dead, not even the recovery console was responding. After raising another support ticket with them, they have done something that has got it going again.

The timing of this was unfortunate, because we were due to be moved to a different hardware node last week, and if that had happened on schedule, this outage would not have affected us at all. I am still expecting a brief outage one morning next week when we are moved to the new hardware node.

It all seems OK now.
Last edited by xantia_v6 on Tue Oct 10, 2017 7:59 pm, edited 2 times in total.
1999 XM Exclusive V6 24V ES9 Manual (LHD) 105,000 km
1997 Xantia Exclusive V6 (RHD) 45,000 miles

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sageman
Knows how to use the parking brake
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Location: norwich

Re: FCF now back on-line

Post by sageman » Sun Oct 08, 2017 9:52 pm

has anything been lost
1976 Reliant kitten
1985 Reliant fox Tandy campervan
1998 Peugeot 306 GTI-6
h̶o̶p̶e̶f̶u̶l̶l̶y̶ ̶a̶n̶ ̶X̶M̶ ̶o̶n̶e̶ ̶d̶a̶y̶
1993 XM sei V6 RP 5876

xantia_v6
XM Guru
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Location: Christchurch, New Zealand or Beaune, France

Re: FCF now back on-line

Post by xantia_v6 » Mon Oct 09, 2017 6:58 am

No, nothing was lost.

There was a second (semi-planned) outage last night when the VPS was moved to a new hardware node, which seems to have fixed some disk speed and networking issues.

All looking good again now.
1999 XM Exclusive V6 24V ES9 Manual (LHD) 105,000 km
1997 Xantia Exclusive V6 (RHD) 45,000 miles

xantia_v6
XM Guru
Posts: 1656
Joined: Sun Mar 31, 2013 5:09 pm
Location: Christchurch, New Zealand or Beaune, France

Re: FCF off-line - AGAIN

Post by xantia_v6 » Tue Oct 10, 2017 6:12 am

The FCF server has gone off-line again. A different problem, but it is not likely to be back for several hours, perhaps longer.
1999 XM Exclusive V6 24V ES9 Manual (LHD) 105,000 km
1997 Xantia Exclusive V6 (RHD) 45,000 miles

xantia_v6
XM Guru
Posts: 1656
Joined: Sun Mar 31, 2013 5:09 pm
Location: Christchurch, New Zealand or Beaune, France

Re: FCF off-line - AGAIN

Post by xantia_v6 » Tue Oct 10, 2017 12:26 pm

I have had confirmation that the FCF server disk is corrupted and everything must be reinstalled, so it will be off-line for a few more hours (all going well).
1999 XM Exclusive V6 24V ES9 Manual (LHD) 105,000 km
1997 Xantia Exclusive V6 (RHD) 45,000 miles

xantia_v6
XM Guru
Posts: 1656
Joined: Sun Mar 31, 2013 5:09 pm
Location: Christchurch, New Zealand or Beaune, France

Re: FCF off-line - AGAIN

Post by xantia_v6 » Tue Oct 10, 2017 7:57 pm

FCF is now back on-line with slightly reduced features.
1999 XM Exclusive V6 24V ES9 Manual (LHD) 105,000 km
1997 Xantia Exclusive V6 (RHD) 45,000 miles

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