FCF off-line - and back-AGAIN
Posted: Sun Oct 08, 2017 6:26 am
The frenchcarforum server went offline overnight.
There was a major outage at our hosting company last night.
At around midnight the hardware node that hosts our forum (and many other web-servers) suffered a failure (software only I believe) that needed a hard reset to recover. The recovery was delayed for about 2 hours because there were some problems with the disk file system.
Unfortunately after the support team thought that they had brought everything back up, they missed our VPS, and it was totally dead, not even the recovery console was responding. After raising another support ticket with them, they have done something that has got it going again.
The timing of this was unfortunate, because we were due to be moved to a different hardware node last week, and if that had happened on schedule, this outage would not have affected us at all. I am still expecting a brief outage one morning next week when we are moved to the new hardware node.
It all seems OK now.
There was a major outage at our hosting company last night.
At around midnight the hardware node that hosts our forum (and many other web-servers) suffered a failure (software only I believe) that needed a hard reset to recover. The recovery was delayed for about 2 hours because there were some problems with the disk file system.
Unfortunately after the support team thought that they had brought everything back up, they missed our VPS, and it was totally dead, not even the recovery console was responding. After raising another support ticket with them, they have done something that has got it going again.
The timing of this was unfortunate, because we were due to be moved to a different hardware node last week, and if that had happened on schedule, this outage would not have affected us at all. I am still expecting a brief outage one morning next week when we are moved to the new hardware node.
It all seems OK now.