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Re: New Member

Posted: Fri Nov 06, 2015 5:20 pm
by Citroen/Dave
No luck accessing "Citroen Service, Independent Operator". Their "User ID" window will not accept my email address beyond "woolley.da".

I am presently searching for an acceptable car battery. My 1990 British owners manual list the required battery as "300 A". The present battery in the car has "Plus 70 12v 570A (EN)".
"EN" translates to "European Norm" Design. Research suggest European batteries are now under "EN A" or "EN B" designation.

If I could have a part number off a couple of suitable batteries for a V6 24 engine maybe I can cross reference one to a US brand. I have found some manufactured in Germany at my local stores.

US batteries are referenced as follows with a randomly selected batteries' numbers shown in quotes.

Part Number_________________________ "85-2"
Cold Cranking Amps at 0 degrees F________"625"
Cranking Amps at 32 degrees F___________"780"
Reserve Capacity______________________"95"

Batteries made in Germany sold at the same store are listed as follows:

Part Number _________"92/T7-2"
Amp Hours___________"80AH"
Made in Germany______"48/14"

I'm assuming that I need to match a battery to the alternator so that I don't overstress the alternator. I can find batteries that fit the battery box.
Any suggestions?

Thanks,
Dave

Re: New Member

Posted: Fri Nov 06, 2015 5:46 pm
by Dieselman
Bosch S5-008 or S4-008.

http://rb-aa.bosch.com/aa-batterien/gb/ ... endung.pdf" onclick="window.open(this.href);return false;

Re: New Member

Posted: Fri Nov 06, 2015 7:27 pm
by White Exec
Don't worry about needing to "match" battery to alternator - it's just not a consideration. Providing both are "12v", which they are, there is not an issue.

Bosch batteries are good. Yuasa too . . . their YBX3 096 (12v 75Ah 650A) is "diesel spec", and more than adequate for starting a V6 petrol engine - far easier than even a much smaller diesel.

In Europe, and for the XM, going for any good brand of "096" size, and decent CCA (cold cranking amperage) (ie 600 or better; max generally available is 830-900A) is considered very adequate.

Re: New Member

Posted: Fri Nov 06, 2015 7:35 pm
by White Exec
Dave,

Service Citroen registration...

Not sure why you are having a problem with this.
I've just tried logging on to here (which works ok) http://service.citroen.com/pages/index.jsp
Hit Registration in top RH corner.
Try hitting Motor Trade Repair Professional
and filling in the next page, which looks straightforward.

Let us know what snag you hit.

Chris

Re: New Member

Posted: Fri Nov 13, 2015 3:15 pm
by Citroen/Dave
New battery installed. With a solar trickle charger, I now have reliable power to un-lock the car. I failed to mention earlier that the key does not engage the locks on this car, only the remote unlocks the doors. I know about fully inserting the key. I stupidly closed the hood part way to see if a battery would fit under the hood. . . with the doors locked! I now know how to open the hood of a locked XM . . . much easier than the old DS's.

I tried a back door entry into the British Citroen portal some time ago because a US address was not accepted. I used an address of one of the hotels where I stayed in Cornwall for the required local address. I got far enough in so that the website said I would receive information back, but they never responded. I'm thinking that my web address is now black-listed because I can enter only "woolley.da", not my full address. I will be forced to try again with someone else's computer and E-mail address.

Further major expense items will have to wait until after the holidays, so my XM is now parked. I now have an exotic yard ornament until Spring and tax returns arrive! In the meantime the search goes on for the starting problem.

Re: New Member

Posted: Fri Nov 13, 2015 3:48 pm
by russ92xmsed
Nothing better than an XM lawn ornament ....classier than a plastic pink flamingo!

Re: New Member

Posted: Fri Nov 13, 2015 4:53 pm
by White Exec
Re Citroen Service, once you are registered, and the system issues you with an ID number (which is your way in, together with your password), I don't think it matters which computer (ie IP address) you are sitting at, the ID will always get you in.

If this is the case, perhaps someone here would do a registration for you, using a UK/European address (I'm still puzzled why this is necessary), and simply let you have the ID for your own future use.

Re: New Member

Posted: Fri Nov 13, 2015 8:09 pm
by jamescarruthers
If you haven't registered at Service Citroen, you don't have a user ID! Your user ID is *not* your e-mail adress.

I know this because, today, trying to log in a few times, I unsuccessfully attempted to log in with the wrong details too!

Once you register, you will be sent a User I'D, something along the lines of AC2***0**0

Re: New Member

Posted: Fri Nov 13, 2015 8:14 pm
by jamescarruthers
I think this is the link to register:

http://service.citroen.com/do/inscription" onclick="window.open(this.href);return false;

Alternatively:
From the home page at http://service.citroen.com" onclick="window.open(this.href);return false; go to the bottom right and change the language to English (it defaults to French).

Then click 'Registration' in the top right.

If you hadn't changed the language, I can see why you might have had trouble registering!

Once your account is active, enter your VIN and then you can look at parts.

Re: New Member

Posted: Fri Nov 13, 2015 8:31 pm
by White Exec
Agreed, James, that's how it should work.
Dave's problem appears to be his US address, although I'm not sure why.
I just suggested someone here registering for him as a workaround. He could then use the ID issued and be self-sufficient.